Streaming Operations Manager
Operations
United States
Posted 6+ months ago
Overview We're seeking a passionate Streaming Operations Manager to join our team and play a pivotal role in shaping the future of our dynamic ad service. As a key member, you'll serve as a subject matter expert on streaming infrastructure, ensuring seamless client integrations and optimized streaming operations. Additionally, you'll collaborate closely with internal teams to deliver exceptional streaming experiences. Responsibilities • Manage new and existing client integrations, ensuring seamless onboarding and ongoing support. • Set up streams and integrate ad stacks to optimize ad delivery and revenue generation. • Establish customized insertion protocols tailored to client requirements and objectives. • Serve as the primary technical point of contact for clients, addressing inquiries and providing expert guidance on streaming operations. • Advise clients on strategy, leveraging your expertise in programmatic video operations to optimize performance and ROI. • Act as a liaison between clients and internal engineering teams, facilitating communication and collaboration to address technical challenges and implement solutions. • Promptly troubleshoot technical issues, ensuring minimal disruption to streaming services. • Provide internal engineering team support by relaying client feedback, testing new features, and filing product requests for enhancements or fixes. Qualifications • Bachelor's degree in Computer Science, Engineering, or a related field. • Minimum of 5 years of experience in programmatic video operations or a similar role within the streaming media industry. • Proven track record of managing client integrations and technical operations in a fast-paced environment. • Strong understanding of streaming technologies, ad insertion methods, and programmatic advertising. • Excellent communication skills, with the ability to articulate technical concepts to non-technical stakeholders. • Detail-oriented mindset with a focus on delivering high-quality results. • Ability to work collaboratively with cross-functional teams and prioritize tasks effectively.